BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-15-2006, 09:31 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2005
Location: Charlottetown, PEI, Canada
Model: 7250
Carrier: Bell
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Upgrading to GroupWise 7 - POA issues?

Please Login to Remove!

We have the go ahead for this project. Our BES is at 4.0.5a, and the GW client on the BES is at 6.5.7 and will remain so. All of the MTAs, POAs (47) and desktop clients are going to 7 this week. We have been advised by RIM that we should disable BB services during the POA upgrades to prevent db corruption and/or user issues - does anyone have any experience or comments with this?

I would expect that the upgrade would be fine, and that the GWConnector may need to be bumped to ensure all is well as you do when a user moves POA. Any advice would be appreciated - the GW Admin is very unhappy because he can't plan the phased rollout of upgrades without determining the impact on our BB users.

Thanks in advance!
Offline  
Old 11-15-2006, 10:46 AM   #2 (permalink)
CrackBerry Addict
 
|||||||'s Avatar
 
Join Date: Jun 2006
Model: 7100
Carrier: Rogers
Posts: 615
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The BES will just fail out for the users who's POs are down. And it should connect again after it comes back up. If you want to kick start it you can restart the BlackBerry Controller but you shouldn't have to.

Worst case scenario is mail delays for all BlackBerry users because the BES is busy timing out.
Offline  
Old 11-15-2006, 11:15 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2005
Location: Charlottetown, PEI, Canada
Model: 7250
Carrier: Bell
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the feeback - much appreciated. Any impact from upgrading MTA's also?
Offline  
Old 11-15-2006, 11:50 AM   #4 (permalink)
CrackBerry Addict
 
|||||||'s Avatar
 
Join Date: Jun 2006
Model: 7100
Carrier: Rogers
Posts: 615
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by hannahkat
Thanks for the feeback - much appreciated. Any impact from upgrading MTA's also?

BES doesn't touch the MTAs no impact at all.
Offline  
Old 11-15-2006, 12:52 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2005
Location: Charlottetown, PEI, Canada
Model: 7250
Carrier: Bell
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks again - we have argued successfully for these upgrades to take place out of hours to reduce impact to users both at desktop and bb level, and to reduce impact on BES should services need to be restarted.
Offline  
Old 11-18-2006, 06:47 PM   #6 (permalink)
Thumbs Must Hurt
 
EAndresen's Avatar
 
Join Date: May 2006
Location: Fort Lauderdale
Model: 8700c
Carrier: ATT
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same with me just upgraded to 7 and everything worked on the BES...
Offline  
Old 01-15-2007, 03:28 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2005
Location: Charlottetown, PEI, Canada
Model: 7250
Carrier: Bell
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Update - we tested upgrading POA with BES services running, and initially it looked OK, but the Controlller service had to be restarted as it stopped responding. Eventually we did the POAs in blocks, taking the BES down completely during the upgrade and then restarting all services after the upgrade was complete.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.