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Old 11-19-2006, 01:31 PM   #1 (permalink)
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Default How to Disable USB Sync?

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We would like our users to only sync wirelessly once they are connected to the BES server. We do not want them to be able to USB sync without wiping the device. Is there a way to do this?
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Old 11-20-2006, 04:10 AM   #2 (permalink)
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erm..don't install the desktop software and only install the drivers..this will allow them to charge devices via usb (handy) but not sync.
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Old 11-23-2006, 10:23 PM   #3 (permalink)
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Default Can't they just download the software?

Here is the situation in detail. I would like to provide my salespeople with Blackberries loaded with all of the clients we have. Although I trust my salespeople mistakes do happen and in the past things have been misplaced. My biggest fear is that somebody would get the BB unit, download the software, and extract our entire client database. I realize that I can remote wipe the unit but unfortunately sometimes I don't receive a report that the item is missing until days later. I would like to prevent somebody from picking up the blackberry, connecting it to their computer, and downloading all of the contacts. Is this possible? I know Goodlink has this feature I would assume RIM does to.
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Old 11-23-2006, 11:15 PM   #4 (permalink)
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Require that the device be secured with a password via IT policy. If someone finds a lost device they will be unable to get anything from the device unless they know the password. Doesn't matter if the have desktop manager installed or not.
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Old 11-24-2006, 03:51 AM   #5 (permalink)
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and to clarify d_fishers post slightly, if you "find" a blackberry and try to suck the data out of it you can't actually get it to talk to the desktop manager unless you input the correct device password. On the IT polices then you can force users to have x digit passwords and to stop re-use.

You perhaps need to think a little more about how you are going to achieve 'loading all our clients onto it' - do you use ACT or similar and are their connectors for BB included? Syncing exchange public folders can't be done without 3rd party plug-ins.
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Old 11-26-2006, 09:19 PM   #6 (permalink)
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Now if we put a password on the device this will require the user to enter everytime they want to make a phone call or access information. Is there a way to just disable USB connection and not have a password? Can I turn off the USB port on the device?
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Old 11-27-2006, 02:24 AM   #7 (permalink)
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There is an IT Policy to prevent receiving messages while being cradled to a desktop: "Forward Messges in Cradle" set the value on False.
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Old 11-27-2006, 03:00 AM   #8 (permalink)
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Quote:
Originally Posted by FASTECHS
Now if we put a password on the device this will require the user to enter everytime they want to make a phone call or access information. Is there a way to just disable USB connection and not have a password? Can I turn off the USB port on the device?
No I think it's one or the other
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