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Old 11-22-2006, 05:35 AM   #1 (permalink)
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Default Missing State DB BES 2.2

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Hello

I'm charged with upgrading our (Domino) BES to from 2.2 to the current release. The upgrade plan is to do it in-place over the top of the current setup but while I was getting a feel for 4.1 I've had a copy of Express running on a different server and imported 3 users from the "real" BES.

I need to wipe my test box for a different trial and so I've been trying to put the users back where they came from and ended up finding out that the best method is to delete from BES 4.1 then re-add as a new user on the 2.2 box. Sadly, I found that out by screwing up the first user - who happens to be my boss.

The end result is that two users are now back on 2.2 and working happily and the third seems to have lost his state DB (and the link to it in his document in the config DB).

Is there any way to either manually create the state DB or completely purge any reference to this user from BES 2.2 so I can recreate him fresh?

Here's hoping!

Ian (aka The Idiot)
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Old 11-22-2006, 06:15 PM   #2 (permalink)
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To purge, try deleting the profiles.nsf database. This gets recreated when the BES server is restarted. Before doing so, check the profiles.nsf database to ensure the user is removed from the "Deleted" section in the database.
The state database is created when the a user is first added to the BES.
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Old 11-28-2006, 04:21 AM   #3 (permalink)
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Thanks for that!

I've been away for a few days and didn't get a chance to try that solution because the user in question had been fully deleted by the time I got back and I was able to re-add him as a "new" user without an issue. I will, however, stash that away in case it comes in handy.

Restarting the BES isn't something that we do unless necessary; there are 200-odd users on it, many of whom are a long way away (with nice SLOW network links), and it takes the best part of an hour for it to reinitialise.

Thanks again,

Ian
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