11-30-2006, 09:32 AM
Join Date: Aug 2005
Location: London, UK
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Well you can start by posting in the right forum..if you post in BESAdmin corner then you're likely to get a much faster response on BES related issues than in the general forumer which is much more consumer biased. If I was a mod, I'd move the thread but I can't.
Anyway to asnwer the Q, we've run Exchange 2003 SP2 for about 6 months with variously 4.0.3 and 4.0.5 and never seen any issues. Officially the way to check your BES version on the server is to go to control panel add/remove programs, find BES and cilck on support information
SP4 on 4.0 is also referred to as 4.0.4 and SP5 is likewise 4.0.5. You can upgrade directly to SP5 as their are cumulative (i.e. include all the previous SP's stuff) . I'd strongly recommend going to SP5 on 4.0 as that is likely to have an improvement to your BB Experience. Whether it'd fix your exact problem, you'd have to read the release note or just "suck it and see"