BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 11-27-2006, 02:01 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Nov 2006
Location: houston
Model: 8700
Carrier: cingular
Posts: 29
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default correct way of re activating?

Please Login to Remove!

What is the correct way of re activating a users blackberry? do you re set the password on the BES and then re activate the hand held? Or do you delete the user re add the user and the re activate the blackberry?
Old 11-27-2006, 03:44 PM   #2 (permalink)
BlackBerry Extraordinaire
BBAdmin's Avatar
Join Date: Feb 2005
Location: Port
Model: .
Carrier: .
Posts: 2,491
Post Thanks: 0
Thanked 0 Times in 0 Posts

Up to you, neither matters, neither will save you time. If you reactivate a device for an existing BES user the device will not pre-populate with older emails. If you want pre-population of messages you must first remove the user from the BES and re-add them before activation.


Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.