I feel sure the answer to my question is staring me in the face but darned if I can see it.

We are running BES server version 4.0.3.5 and in the Handheld Configuration Tool under the Handheld tab some of the user data is out of date, specifically the handheld's phone number (some users have had their personal cell phone number transferred to the BlackBerry (8700's mostly)).

My question is....how can I update the information displayed on the server to reflect the correct phone number?

Thanks

Delete then undelete the Desktop Sync service book on the handheld (Options/Service Book/choose book/delete/click again and undelete)