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Old 11-30-2006, 12:25 AM   #1 (permalink)
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Default error "un caught exception dssma invalid state (5) 2393"

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Dmomino and wireless environment.
User called trying to read maill getting the following error message:
error "un caught exception dssma invalid state (5) 2393". Reading this forum and searching blackberry.com found that most advice was to hard reset the device ( 8700g). The user did this a number of times and the error is now cleared.
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Old 01-10-2007, 07:59 AM   #2 (permalink)
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Quote:
Originally Posted by Fitzy
Dmomino and wireless environment.
User called trying to read maill getting the following error message:
error "un caught exception dssma invalid state (5) 2393". Reading this forum and searching blackberry.com found that most advice was to hard reset the device ( 8700g). The user did this a number of times and the error is now cleared.
I get this message and I am on BIS. It only occurs when I delete multiple emails, and the only way to clear it is to do a hard reset.

Any clue as to why this message occurs?
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Old 01-10-2007, 08:09 AM   #3 (permalink)
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When I've run into a similar issue, I was able to get rid of the error by upgrading or reloading the device OS.
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Old 01-10-2007, 06:33 PM   #4 (permalink)
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Hi kurrupt_1,
I don't know why this occurs sorry. No other users have reported the issue since the above.
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