Dear all I was hoping you could assist with a strange error we are now seeing.
Messages that are filed by outlook rules are not being shown on the BB unit as a folder icon, just the standard message envelope icon.
Manually moved messages are fine and also if you turn the rule off and then run it manually its fine.
Email header of the filed message says its in the subfolder but because its not a folder it does not get hidden.
Units are 8700 on BES 4, but seems to be the same on BES 3.6 and 7290s as well.
I am 100% positive that this used to work fine with outlook rules as I have many set up myself and would have noticed this, I am now on a pearl and it works fine, but our user base is still 8700g.
Any thoughts would be more then welcome.