BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 12-18-2006, 10:04 PM   #1 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7520
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Single recipient times out from handheld

Please Login to Remove!

I am using Exchange 2003, W2K3 and Small Business BES. Within the past 2 weeks or so I have lost the ability to e-mail a specific recipient - only this recipient, mind you. All my other contacts have been working just fine. If I e-mail the recipient from OWA it goes through no problem but times out if sent from handheld. The message doesn't even show up in the Exchange logs.

Does anyone have any ideas? Is there one of the log files that shows the e-mail transactions with the recipient name?

Thanks in advance
Offline  
Old 12-18-2006, 11:23 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8100
Carrier: T-Mobile
Posts: 111
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When you send, does it put a sent item on your BB? Does it have a little red X or a check mark? Turn all your logging up to lvl 4 and you might be able to find it..
__________________
"I take off my robe and wizard hat...."
Offline  
Old 12-20-2006, 12:48 AM   #3 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7520
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Umm... yes, it does show as sent but times out approximately 1 to 2 hours after initial send time. Even though the handheld shows sent successfully (checkmark) the e-mail doesn't hit my Exchange server (can't find in Message Tracking logs) - but any other recipient does show, almost immediately.

Could you be so kind as to remind me as to how to up the logging level? I am drawing a blank..
Offline  
Old 12-20-2006, 10:41 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8100
Carrier: T-Mobile
Posts: 111
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Use the BlackBerry Server Configuration tool on your BES and go to the logging tab.
__________________
"I take off my robe and wizard hat...."
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

1PC Used Samsung NX-ETHERNET
$210.25
1PC Used Samsung NX-ETHERNET pictureSamsung Prostar DCS Phone System With Handsets
$150.0
Samsung Prostar DCS Phone System With Handsets pictureSpike Pole Mount Ground Stake for 360 Panoramic cam by HOLACA, For Samsung...
$27.95
Spike Pole Mount Ground Stake for 360 Panoramic cam by HOLACA, For Samsung...  pictureSlitLamp Adapter for Samsung S4 with best quality for ANY slit lamp MADE IN IND
$99.0
SlitLamp Adapter for Samsung S4 with best quality  for ANY slit lamp MADE IN IND pictureMobile attachments diameter 23.4mm to mount slit lamp FOR " Samsung Galaxy S5 "
$99.0
Mobile attachments diameter 23.4mm to mount slit lamp FOR






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.