12-21-2006, 07:05 AM
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| | Problem with handle after applying SP6 for v4.0
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I'm having some problems here after i installed the Service Pack 6 for Blackberry Enterprise Server 4.0 for Exchange.
Basically, the handles dont seem to communicate with the server anymore. There is no synchronisation. On the server i can get into the BES Manager and the BlackBerry Server Configuration without any problems. Everything look fine in there, the users are there and their status are set to "Running". Though, the last connections time appear to be back when i installed the SP. I tried to generate a new Activation password and "reset" a blackberry, but it gets stuck on the Activation screen, going no further.
I've read the troubleshooting guide on the website, and everything they mention there is fine on the server, so i'm a bit clueless about how to solve the issue. If someone have any clue on how to troubleshoot the issue, it would be appreciated.