BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BES Admin Corner (http://www.blackberryforums.com/bes-admin-corner/)
-   -   Adding Users (http://www.blackberryforums.com/bes-admin-corner/59446-adding-users.html)

Duster 12-28-2006 09:32 AM

Adding Users
 
How do i add a user in 4.1 wirelessly. I selected their name from the address book and click add but the status doesnt change from initializing--where do i go to put in the pin number ? Also, can i migrate a user from a 2.2 server to a new 4.0 machine i set up without having the physical device? if so, how?

voiceBerry 12-28-2006 11:49 AM

Add User
 
Quote:

Originally Posted by Duster
How do i add a user in 4.1 wirelessly. I selected their name from the address book and click add but the status doesnt change from initializing--where do i go to put in the pin number ? Also, can i migrate a user from a 2.2 server to a new 4.0 machine i set up without having the physical device? if so, how?

I am not sure what is the problem you have met.

You can add a new user on Bes server 4.XX,
After it is added, the user status is initilzing.
so you have to set his/her active password.

On the handheld, go to option and select Enterprise activation.
input password and email address, it will go throught by air to activate your handheld user

swinter 12-28-2006 12:09 PM

In the bes where you added the user, right click the user and select properties. You will see a button that says (and by the way, buttons don't really talk) "set activation password" Be sure to click the button that says "apply password". Then on the blackberry go to options, advanced options enterprise activation. enter the email and password you setup in the blackberry mgr on the bes, and away she goes....
If the blackberry has never been activated, usually the icon on the upper left of the screen will also activate the user on the bes.

Duster 12-28-2006 12:15 PM

on 2.2 i used to use my usb cable and activate user since 4.1 i dont see where i can configure that.

swinter 12-28-2006 04:22 PM

you don't need a cable. you don't need to configure the pin. it all happens for you during the wireless activation process.


All times are GMT -5. The time now is 12:21 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.