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Old 12-28-2006, 11:43 AM   #1 (permalink)
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how long does it take to delete a pending user from BES 4.1. I deleted a user about 20 min ago and im trying to readd user but its still says pending delete. i even removed him from the besprofile.nsf and gets the same message. its telling me to recover before i can add him.
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Old 12-28-2006, 11:51 AM   #2 (permalink)
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Default Force to delete user

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Originally Posted by Duster
how long does it take to delete a pending user from BES 4.1. I deleted a user about 20 min ago and im trying to readd user but its still says pending delete. i even removed him from the besprofile.nsf and gets the same message. its telling me to recover before i can add him.
I can not remeber exactly place. since I am not at office now,

I know there is a menuitem that allow you to force delete user without waiting.

Please take to look at that item
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Old 12-29-2006, 09:04 AM   #3 (permalink)
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Duster, have you already setup your SQLSERVERAGENT to schedule run these BES specific jobs?

  • RIMPurgeHistoryBESMgmt starts every week on Sunday at 1:00 AM.
  • RIMPurgeDeletedUsersBESMgmt starts every week by on Sunday at 2:00 AM.
  • RIMPurgeWorkQueueBESMgmt starts every week on Sunday at 2:00 AM.


Try to manually run them. See KB-04426 - How To - Run SQL maintenance jobs for the BlackBerry Enterprise Server database for more information.
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