BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-02-2007, 05:17 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2004
Model: 9530
Carrier: Verizon
Posts: 302
Post Thanks: 0
Thanked 3 Times in 3 Posts
Default TSupport changes

Please Login to Remove!

Has RIM made major changes to TSupport? I have level 2 (granted, it expires at the end of Jan. until I renew.) I asked them a question on a device software issue, including my TSupport code, and they responded that I need to contact the provider as they provide tech support as the Blackberry was purchased through Verizon (true). This is the first I've heard of this.

Has anyone else had this experience?
Offline  
Old 01-03-2007, 10:56 AM   #2 (permalink)
CrackBerry Addict
 
ashworth's Avatar
 
Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
Carrier: Rogers
Posts: 625
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

well RIM will support the hh code on the bb, but anything phone or sms related they will ask you to go to the carrier. I would just reply back and say that this should fall under my tsupport.
__________________
Cheers,
Ash


My BlackBerry GPS Golf Application | Mileage Calculator
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

HP - Agilent - Keysight 141T Spectrum Analyzer Mainframe
$295.0
HP - Agilent - Keysight 141T Spectrum Analyzer Mainframe pictureKeithley 40-Q009-12 w/ 7002 Full Rack Switch Mainframe 10 Slot, 5 modules
$1995.0
Keithley 40-Q009-12 w/ 7002 Full Rack Switch Mainframe 10 Slot, 5 modules pictureTektronix PS 5004 Precision Power Supply 0-20 volts for TM5000 mainframe. Tested
$99.0
Tektronix PS 5004 Precision Power Supply 0-20 volts for TM5000 mainframe. Tested pictureHewlett Packard 11869A RF Plug-in Adapter for the 8350B Mainframe
$19.99
Hewlett Packard 11869A RF Plug-in Adapter for the 8350B Mainframe pictureHP VXI Mainframe Power Supply Zytec P/N 22947200, Power as photo,sn:6697, Pro'
$115.92
HP VXI Mainframe Power Supply Zytec P/N 22947200, Power as photo,sn:6697, Pro' picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.