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Old 04-06-2005, 06:47 AM   #1 (permalink)
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Question Trouble removing users

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Running BES 3.6 SP3 with HotFix 2.

I am trying to remove a Bberry user who no longer has a mailbox. Every time I try to remove the user, an error message pops up stating "unable to access mailbox". Ideas?

Thanks in advance
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Old 04-06-2005, 10:02 AM   #2 (permalink)
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Is it possible the user was removed from your mail environment before he/she was removed from BES?
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Old 04-06-2005, 10:05 AM   #3 (permalink)
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That is exactly what happened.
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Old 04-06-2005, 10:08 AM   #4 (permalink)
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There was a couple of threads about this in the past. I honestly forget what the fix was, maybe re-add the user, delete from BES and then re-delete the user.

Try searching for a bit. If you can't find it I'll see if I can later.
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Old 04-06-2005, 11:08 AM   #5 (permalink)
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upgrade your service pack. issue is fixed in SP4.
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