Lotus Notes 4.1 SP2 Hotfix 3 is available now. With the DST fix

I'll prolly upgrade BES (Using Domino) to 4.0.6 to get the Sync Server Table. Then send a mass message to all of my users to go to blackberry DOT com/dst2007 {URL ninja'd by a Go-Bot} to download the appropriate patch automatically based on the version of their BlackBerry Device Software.
Seems like the easiest solution to me.

Server ain't there yet 'cause I've been busy/lazy. Take your pick!

You should create a software configuration which should require 0 user intervention.

Our Server Team is concerned about sharing a UNC path on our servers. They want to keep everything as locked down as possible. Besides, if most of my users can figure out how to download GoogleMaps for B'Berrys and other apps, they can (hopefully) follow a link. Or am I putting too much faith in them to do ACTUAL work instead of playing?

You can share a UNC path on another computer if you wish, it should work the same way. You will need to install the BlackBerry Manager on that machine to get it to work correctly.

Besides if you have no software configurations and application policies your handhelds aren't locked down at all and your BES could be subject to BBProxy if your users download it.

Thanks for the info. We've locked things down pretty tight for users on the desktop level. Most are base users in an XP environment and LANDesk tightens the reins a bit more. Any peer-to-peer shares or UNC shares are monitored closely and are very discouraged.

Has anyone been able to log in and download the DST stuff? It won't take my usual blackberry.com support password!

Thanks

The server service pack and hotfix is free at BlackBerry - BlackBerry Downloads | Desktop Software Applications, Enterprise Server, Games & Ring Tones

Thanks, but for now I was looking for the device patch, so that we can test sending it wirelessly.

Not available yet, wait till this thread explodes.

Thanks, I thought it was just me and my inept typing skills when the password box came up!

I called T-Support earlier as I also thought I was losing it. I guess the article went up to early, was told to check back next week .. the article has since fallen off the list (I HATE the new document search BTW)

In case anyone missed it .. it's KB12016

Both articles are still there but they are pre-emptive articles for when the patch is released.

Let me ask this question here, since the other thread was closed and I was looking for specifics.

What specific steps are you guys taking in your companies to prepare for this DST change on the bb handheld side? My boss was asking me how people are implementing this change in other companies and I was looking for answers to give to him. We have over 500 users, and most don't have the blackberry manager software on their PCs. I would hate to have to physically update each user with the latest software or patch, if I can just wirelessly push the patch to them.

Like I said, Just want some specifics versus generalities. Anything you guys could provide would be great.

Yes you can set up a software configuration and push it wirelessly, It's been mention several times in this thread.

The Admin guide walks you through setting up a software config.

If you have BES 4.05 / 4.1 the KB noted has the exact steps, if not you can always have your users go to the website RIM is setting up and it will push the update via USB to their device.

For those that blow off your email, once they miss a few meetings they'll get the message.

We will be using the OTA push from BES 4.1 - no user action required.

My TAM said 4.0.5 will work. I have used the push for others and it worked. Though I will be putting sp6 on this weekend.

I think you are right if you see the part near the bottom:

So as long as you can the cod and alx files from RIM you should be able to push them down. But I think you will need to create a software config for each model for each carrier. That part is going to suck. Im just going to spam my bb users telling them to go to the site on the bb and upgrade them that way. Easy for me! (Im kind of lazy)

One software config for all BlackBerry handheld. The patch will work for ALL users.

For hopefully good reason the KB article has been pulled. I'm crossing my fingers the link will be activated once it's back online

Any tips for updating handhelds with a 3.6 server?

Upgrade to 4.0 or mass spam your users asking them to download the patch.

I am running Exchange 2003, SP2. My BES is 4.1.2.25. None of my users connect thier BB's to thier PC's.
I see I have to update my Exchange server with the patch MS released, but arent we supposed to keep the ESM at the same level on the BES?

Also, you guys are talking about pushing the update to the BB's, but reading the RIM site, it says
"Impact to the Microsoft Exchange Environment
No patches to the BlackBerry® Enterprise Server for Microsoft Exchange are required from Research In Motion."

Yes. The CDO versions would need to be the same.

Yes. No RIM updates for BES, but handhelds will need an update. Rim will provide a "patch manager" module that can be wireless shoved to handhelds that will get the correct update based on handheld software version.

Don't forget the Outlook calendar mess (Addressing the daylight saving time changes in 2007 using the Outlook Time Zone Data Update Tool. There also will be an Exch Time Zone update tool for that can be run against all mailboxes...possibly only recurring entries...neither are available right now.

Best bet: tell all admins to print out exec's calendars between 3/11 and 4/1...and 10/28 and 11/4 before all this updating starts.

The Outlook Update Tool is available here:

Download details: Microsoft Office Outlook Tool: Time Zone Data Update Tool for Microsoft Office Outlook

...one thing to keep in mind is that Microsoft said this tool would be available in January 2007. It was released on the 31st. Talk about pushing it to the eleventh hour, well... needless to say, I think we'll possibly see a newer revision at some point

BES for Domino 4.1 SP2HF3 issue. Looks like there is a problem with the installer running on Windows XP SP2 with Internet Explorer 7.

The HF3 update runs fine on my computer running IE6 SP2 but not on my computer running IE7. OS revision on both computers are identical.

I'm OK with wirelessly pusing the patch to all my users (who all have BB models for which the latest firmware will still require the patch) but does anyone know when RIM will actually make said patch available???

I spoked to Support this morning. They said soon. They are finishing up testing.

Is a T-Support contract required to download the patch from RIM. I just tried to access the link...
"http://www.blackberry.com/DST2007/patch/manager/patchmanager.zip"
in KB12016 and was prompted for credentials. or does this simply mean it's not yet available?

I don't think it's available yet. I tried my TSupport credentials and didn't get any further. It could be a version for beta testers to download.

I got an email from Global Strategic Accounts and it said the patches will be released this week. So hang in there ..

So can someone make this clear for me? I know that the patch can be pushed down to all devices from BES via Software Configuration. My question is:

1. Is there a different patch for different blackberry model/software version? If so, do I need as many software configurations as there are patches, and do I need to apply the correct software configuration to each user or can I apply all software configuration and it will only apply the one that is right for that device/software version?

2. Or is there only one patch for all devices and device software versions, and I just need one software configuration that can be pushed down to all users?

3. Let's say we have BES for North American users, and BES for European users. I know the DST does not effect EU users, but if they create or accept meetings with North American users, I would assume the patch needs to be pushed down to the EU users also? So basically, can the patch hurt anything if applied to users who are not in the affected region?

Thanks.

@slimbim

As far as points 1 and 2 are concerned, I guess we will really only know the answer to those questions when the patch(es) have been released.

To Point 3; We are updating all devices worldwide since the updated DST tables do not have any negative side effects, as long as the mail clients / workstations have been patched accordingly. You will start getting into trouble when the device is updated and the mail client is not.

One patch for all handhelds.

and one patch to bind them ;) sorry I couldn't help myself

So i want to make sure i'\m correct before doing the update since i am fairly new with BES.
We are running Exchange 2003 SP2 and BES 4.1 (latest version). Should i wait before applying the patches from MS926666 that RIM/T-mobile comes out with the patch or can i do it right now? I do not have a test environment to test Exchange/BES. I do understand that i will need to push a patch wireless but no sure about the server part. Any help welcome !!
thanks

There is no BES patch -

There are only:
1. Windows patch (client, and server)
2. Device patch
3. Exchange patch

So you don't have to upgrade / patch BES. Just the device and the OS (which doesn't even require a reboot).

I called RIM this morning, and they assured me an OTA package will be released this week.

Also - for anyone who has problems with the OTA push, this quick fix might save you a LOT of headache:

If a wireless push is not working, here are some methods to work around the failed push:

Note: All methods rely on the device's application update agent forwarding correct info to the server. If the server lists the installed application under the account properties / applications, it will not push the app.

Method 1:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\svc_prvbes>osql -E

1> use BESMgmt
2> select ID from UserConfig where displayname="Poland, Kyle"
3> go
ID
-----------
376

(1 row affected)

1> use BESMgmt
2> delete from ITAdminQueue where UserConfigId=376
3> go
(3 rows affected)
1> exit

Method 2:

Switch Software Configuration for affected user to None
Wait 5 hours (4 hour poll).
Switch Software Configuration back to desired config.
Wait 4 hour for push.

Basically, if the OTA fails, it will just keep trying until you clear the entry out of the database (which is what the above represents).

Good luck patching, everyone!

So how does this affect me? Since I don't have a T-Mobile # they won't let me DL new handheld SW. Is there any way I am going to be able to get this patch?

Can I replace my handheld software with one from the Rogers site and then get a patch from them? I'd rather not have to go for Rogers software since my T_Mobile SW is more recent than what Rogers offers on their site.

The download will be available from BlackBerry and as paulhaskew said, ONE PATCH FOR ALL and one to bind them

Repost:

To obtain the update, do one of the following:
Wireless download: In the BlackBerry Browser on the BlackBerry smartphone, go to BlackBerry to download the appropriate update automatically based on your BlackBerry Device Software version.
Universal Serial Bus (USB) download: Go to BlackBerry from an Internet browser on your computer. Connect the BlackBerry smartphone to the computer using the USB cable, then download and apply the appropriate update automatically based on your BlackBerry Device Software version.