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Old 04-06-2005, 03:41 PM   #1 (permalink)
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Default Handheld switching services providers back and forth will it cause problems for BES?

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Hi,

The owner of our company travels allot around the world and he has been very happy with his Black Berry.

The biggest problem we are having is that in some countries he travels allot to like India donít have very good coverage from our services provider in Toronto specially for the GPRS.

So he would like to get an Indian service provider and pop out the simcard for the Toronto services provider and put that one in.

Would the BES still recognize the RIM?

Thanks
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Old 04-06-2005, 04:07 PM   #2 (permalink)
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You would have to reactivate the device wirelessly (assuming you're using 4.0) each time he switched I believe. I'm not positive on this though, as I've never really tried to test this.
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Old 04-07-2005, 09:56 AM   #3 (permalink)
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Quote:
Originally Posted by bfrye
You would have to reactivate the device wirelessly (assuming you're using 4.0) each time he switched I believe. I'm not positive on this though, as I've never really tried to test this.
Thanks for you help bfrye now I just need to get it confirmed.

Right now I am running 3.6 and was looking into upgrading it. How easy is it for a person to remotely reactivate the handheld wirelessly?

Actually would it be possible with BES 4.0 to remotely setup up device wirelessly? If they already have a user account on the BES server that is and they donít have pc available with the desktop manager? With the 3.6 its not possible.

Thanks again.
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Old 04-07-2005, 10:37 AM   #4 (permalink)
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Yes, with 4.0 that's one of the key new features. Complete wireless activation.
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Old 04-08-2005, 06:44 AM   #5 (permalink)
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Quote:
Originally Posted by bfrye
You would have to reactivate the device wirelessly (assuming you're using 4.0) each time he switched I believe. I'm not positive on this though, as I've never really tried to test this.
Sorry but that is not correct. As long as the Indian sim card is BB-activated everything will work like before. A new wireless activation or sync is not necessary.
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Old 04-08-2005, 08:36 AM   #6 (permalink)
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Quote:
Originally Posted by acnst
Sorry but that is not correct. As long as the Indian sim card is BB-activated everything will work like before. A new wireless activation or sync is not necessary.
That's right... silly me. It is based on PIN and not SIM.
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