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Old 04-08-2005, 04:20 PM   #1 (permalink)
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I was under the understanding that I could join a Cingular blackberry to a BES that was running Nextels. When I tried to connect, I got a message saying that the handheld had an illegal pin. Is this not possible? Do I need to purchase a different cal for the Cingular handheld?
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Old 04-08-2005, 04:56 PM   #2 (permalink)
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You can mix and match BlackBerrys all you like. The CALs are not carrier specific. Where did you get the illegal pin message?
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Old 04-08-2005, 10:13 PM   #3 (permalink)
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I get the message when I try to resend a policy under the IT Admin tab.
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Old 04-08-2005, 10:17 PM   #4 (permalink)
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Have you already connected the new BB, changed PINs for the account and ensured that e-mail is working?
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Old 04-08-2005, 11:31 PM   #5 (permalink)
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When I sync the BB, the server never picks up the new pin, it just stays at 0. There are also no service books installed on the new bb. I figured the bes would resend them upon connection.
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Old 04-09-2005, 07:19 AM   #6 (permalink)
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Sounds to me like the PC is not detecting the new BB. What version BES are you using? WIreless Activation or cradled?
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Old 04-10-2005, 07:58 AM   #7 (permalink)
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I'm using BES 4.0 and wireless activation.
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