Move user from redirector
I want to move one user from BB Redirector to BES. Right now the redirector is installed on his PC. I read BES manual, what we need to do just activate the unit.
My question is:
1. Do I need to remove Desktop Manager on his PC or I have to modify from redirector to connect to BES?
2. If I don't change it his desktop manager, what will happened if he connect his 7290 to his PC?
3. What is the best practice to activate unit? last time I did to one of my users and I have to wait few hours because it had around 300 pending items (i guess it's the old email) Do I need to clean up the Inbox first?
did you get a reply
I have same question. did u find an answer. thanks I'd be glad to hear it too
Though I've never done this before... given the situation I would probably:
Remove redirector from the PC. (uninstall/reinstall without redirector or leave it off completely)
Upgrade the handheld if needed.
Activate on BES.
I'm assuming BES 4.0 right? So address book, appts, and a backlog of emails should appear on the device shortly after activating, so the user won't see too many changes.
I'm dreading adding three remote users, because I can't manually sync them up to the BES. How does this work? I assume some black magic happens via MAPI/Exchange and Outlook/Desktop Manager...
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