Originally Posted by bfrye
Though I've never done this before... given the situation I would probably:
Remove redirector from the PC. (uninstall/reinstall without redirector or leave it off completely)
Upgrade the handheld if needed.
Activate on BES.
I'm assuming BES 4.0 right? So address book, appts, and a backlog of emails should appear on the device shortly after activating, so the user won't see too many changes.
When you say "activate on BES," do you mean to say plug the device in? I find that syncing the device to the BES server is the easiest way to get the PIN to account mapping to work...
I'm dreading adding three remote users, because I can't manually sync them up to the BES. How does this work? I assume some black magic happens via MAPI/Exchange and Outlook/Desktop Manager...