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cold13 09-22-2004 04:55 PM

Exchange / BES Deleted Items Issue
We have set a 100mb limit on our exchange server for users mailboxes. I have a person that uses the BB only and never checks email at a PC to pull it off to a PST. I have it set to not save a copy of sent items, but is there a way via the BES or exchange I can disable emails deleted from the BB going into deleted items. Once removed from the BB I want them off the server, not moved to the deleted items folder. Any ideas?

Thanks in advance!

Mark Rejhon 09-22-2004 11:04 PM

See if you can set up an automatic expire (i.e. delete after 30 days)

FYI -- this is probably best located in the "BES / MDS / Network Providers" area, so Guess will probably move this to that area.

Hoop 09-23-2004 08:54 AM

I think you canb also instruct them to go to the message options screen, press the track button and you get an option to purge deleted items. IIRC, when you reconcile, this will also empty the deleted items folder on the PC.

cold13 09-23-2004 04:12 PM

thanks. I figured out the Purge Deleted Items last night while sitting in front of the TV.

Thanks again!

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