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CrackBerry Addict
Posts: 626
Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
Carrier: Rogers
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Testing with Exchange 2007 -
01-31-2007, 11:27 PM
I just got Exchange 2007 running in my test lab and I just created my service account BESAdmin.
I gave the service account the Send As permission within AD applied onto the users objects.
I then give my service account a mailbox in Exchange 2007.
I was able to give the service account Exchange View only Admin with the following command in the power shell:
add-exchangeadministrator BESAdmin -role ViewOnlyAdmin
I was then able to give it Send As, Receive As and Administer Information Store with the following command in the power shell:
Get-mailboxserver JED-DC | add-adpermission –user BESAdmin -accessrights GenericRead, GenericWrite -extendedrights Send-As, Receive-As, ms-Exch-Store-Admin
Where JED-DC is the Exchange/DC server.
I will be installing the 4.1.2 BES tomorrow night. I will update the post when I get it setup.
Ok I got my BES Installed and I added my frist user.
EA'ed the users -> No issues
Sending a message from the Handheld:
[40700] (02/01 00:12:26.428):{0x4A0} {test@myDomain.com} Receiving packet from device, size=131, TransactionId=720661315, Tag=30, content type=CMIME, cmd=0x3
[40292] (02/01 00:12:26.509):{0x4A0} {test@myDomain.com} Email message sent for device, Tag=30
[40279] (02/01 00:12:26.509):{0x4A0} {test@myDomain.com} SubmitToRelaySendQ, Tag=30
[40000] (02/01 00:12:26.509):{0x1164} [BIPP] Send status DATA_ACCEPTED, Tag=30
Success
Mail coming into the handheld:
[30081] (02/01 00:12:28.261):{0x4A0} {test@myDomain.com} Sending message to device, size=166, EntryId=79, RefId=-806894533, TransactionId=-977177364, Tag=34
[30097] (02/01 00:12:28.422):{0x4A0} {test@myDomain.com} Message has been delivered to device, Tag=34, EntryId=79
It looks like mail flow is working both ways.
I will be doing some more testing later.
Last edited by ashworth : 02-01-2007 at 12:16 AM.
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Thumbs Must Hurt
Posts: 199
Join Date: Dec 2005
Location: San Diego, CA
Model: 9000
OS: 4.6.0.210
Carrier: AT&T
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02-01-2007, 02:08 AM
Thanks Ashworth! I was waiting for someone to try that out.
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Thumbs Must Hurt
Posts: 175
Join Date: Oct 2005
Location: Prague
Model: 9000
Carrier: T-Mo
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02-01-2007, 05:22 AM
This is cool post. Thanks for that!
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New Member
Posts: 1
Join Date: Feb 2007
Model: Many
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02-13-2007, 07:19 PM
It took me about a week and a half to finally resolve our Exchange 2007 and BES issues. Thanks ashworth. Your tip did the trick. 
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Thumbs Must Hurt
Posts: 57
Join Date: Dec 2005
Location: Toronto
Model: 7290
Carrier: Rogers
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02-15-2007, 02:36 PM
Hello
How exactly did you install the BES 4.1.2 with Exchange 2007? BES 4.1.2 is not compatible with exchange 2007. Unless you've got the patch that rim is about to release soon
Thank you
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New Member
Posts: 7
Join Date: Dec 2005
Model: 8110
Carrier: AT&T
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02-15-2007, 04:11 PM
Its not "officially" compatible, it does work fine. In fact we're still using BES 4.0.5 during our Exchange 2007 migration and its working fine.
The trick is to install the Exchange MAPI Client 1.2.1 on the BES server instead of installing System Manager (usually called the admin tools for Exchange 2000 or 2003). In addition to the steps in the original post.
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New Member
Posts: 11
Join Date: Oct 2005
Location: SLC, UT
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02-19-2007, 01:06 PM
Ashworth,
This is great! One question, when granting the Send As rights to user objects, I am assuming you did this through a delegation in Active Directory Users and Computers, is that right? Let me know if it was done another way.
Thanks!
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Thumbs Must Hurt
Posts: 57
Join Date: Dec 2005
Location: Toronto
Model: 7290
Carrier: Rogers
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02-28-2007, 01:48 PM
Hello Again
I still get an error when trying to open BES Manager telling me Failed to open default message store, result=0x8004011d
I made the changes to my besadmin account. DO i need to wait 15 minutes?
thank you
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BlackBerry Extraordinaire
Posts: 2,492
Join Date: Feb 2005
Location: Port 3101.org
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02-28-2007, 02:59 PM
Just as a point of interest RIM have now confirmed that 4.1.3 will work with Exchange but support is on a case by cases basis, 4.1.4 will offer full technical support and 100% compatibility with Ex 2K7
We know what works because Ashworth has it all humming, but I know some of you like to know the official support line from RIM!!!
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Thumbs Must Hurt
Posts: 57
Join Date: Dec 2005
Location: Toronto
Model: 7290
Carrier: Rogers
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02-28-2007, 04:49 PM
I just wanted to know if he managed to get MAPI profile working for bes account when you log in to BES manager. I got my exchange 2007 up and running fine. I can add remove users. The only broken thing is this MAPI profile creation. I can"t seem to find any info about that.
thank you
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New Member
Posts: 6
Join Date: Mar 2007
Model: 7100T
Carrier: T-Mobile
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03-01-2007, 05:51 PM
I'm curious if anyone has tried this with their existing enterprise server. In other words, I want to deploy my new Exchange 2007 server move a mailbox and continue to use the same Blackberry server to service that mailbox. It seems that the few attempts so far have been with a new BES install.
Anyone had any luck using the Exchange 2007 MAPI / CDO package installed on their existing BES server?
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Thumbs Must Hurt
Posts: 74
Join Date: Mar 2005
Location: New York, NY
Model: 9000
Carrier: AT&T
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Yes and No -
03-14-2007, 11:27 AM
I have tried the new MAPI on our Bes 4.1.3 and it works perfectly without the exchange management tools installed.
I have introduced a Exchange 2007 server into our organization, moved my mailbox to it, and continued to check BES. Bes picks up the location of my mailbox but cannot open the mailbox...it gets Mapi errors.
I tried ASHWORTH's security settings above and it just does not work at all.
My feeling is that the security being used is from the Exchange 2003 org via the connector and it wont allow BesAdmin to open the mailbox.....
Thats where I am for now... 
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New Member
Posts: 6
Join Date: Mar 2007
Model: 7100T
Carrier: T-Mobile
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03-14-2007, 12:06 PM
Thanks for the feedback. It seems like this upgrade could be a bit more problematic than I was hoping. I just purchased a one-time upgrade to get our Blackberry server to 4.1.3 from 4.0.6 but we currently don't have T-Support. That would make getting these type of issues solved somewhat expensive on a case by case basis.
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Thumbs Must Hurt
Posts: 74
Join Date: Mar 2005
Location: New York, NY
Model: 9000
Carrier: AT&T
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03-14-2007, 05:02 PM
Lately I am wondering if tsupport is worth it... After BBF who needs anything else. 
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Knows Where the Search Button Is
Posts: 27
Join Date: Aug 2005
Location: St. Petersburg FL
Model: 8700
Carrier: Cingular
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03-15-2007, 04:24 PM
Just so you guys know. We are in the process of moving users to our 2007 servers from exchange 2003. We uninstalled exchange 2003 system manager from the BES and installed the microsft mapi32 and cdo install (sorry dont have the link). Once we did this the new dll's (version 6.5.7888) we had created an issue with our 2003 exchange users. They only had one way synchs with their calender. I spent a couple days troubleshooting with RIM and they eventually said we need to reinstall exchange system manager 2003 and the older DLL's. Well this didn't help our 2007 users because it would break them totally. So instead we just told our 2003 users to wait until they were moved to the 2007 servers which calender synch worked properly on.
We are running 4.1.3 BTW.
Also, no other issues have come up from our 2007 users... BB related anyways LOL.
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Thumbs Must Hurt
Posts: 74
Join Date: Mar 2005
Location: New York, NY
Model: 9000
Carrier: AT&T
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What did I do wrong? -
03-15-2007, 06:15 PM
Capt.Morgan
We have one exch2003 server and one exch2007 server in the same domain.
I have one bes server which uses the besadmin account on our exchange2003 server.
I installed version 1.21 that you mention...for the new cdo.
However, my beserver is not able to open mailboxes on the 2007 side...comes up with a mapi error. I have done the security changes as recommended in the beginning of this thread.
HELP!
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Knows Where the Search Button Is
Posts: 27
Join Date: Aug 2005
Location: St. Petersburg FL
Model: 8700
Carrier: Cingular
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03-16-2007, 09:02 AM
Tchachra,
What version of BES are you using?
Double check that your cdo.dll and mapi32.dll are version 6.5.7888.
You might want to try registering the cdo.dll if you havent already. (regsvr32 C:\windows\system32\cdo.dll). That about all i can think of right now.
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New Member
Posts: 1
Join Date: Sep 2006
Location: Pittsburgh
Model: 7280
Carrier: Cingular
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03-20-2007, 11:34 AM
I had the same issue. I grabbed the cdo from my exchange 2003 server and registered it in the system32 directory and the calendar seems to be syncing properly now.
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New Member
Posts: 1
Join Date: Mar 2007
Model: 7290
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03-20-2007, 10:54 PM
I ran these commands in the shell and was able to get the BES talking with Exchange:
add-exchangeadministrator “BESAdmin” –role ViewOnlyAdmin (then press enter)
2. get-mailboxserver (Exchange Server Name) | add-adpermission –user “BESAdmin” –accessrights GenericRead –extendedrights Send-As, Receive-As, ms-Exch-Store-Admin (then press enter)
Also, I did NOT uninstall System Manager 2003, or install a new MAPI.
I upgraded from 4.1 to 4.1.3, transitioned from Exchanged 2003 to 2007 and everything works great.
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New Member
Posts: 5
Join Date: Mar 2007
Model: 8700
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Re -
03-22-2007, 12:14 PM
I haven't been as lucky as you guys. A fresh installation of Windows/Exchange 2007 and BES 4.1.3. I followed the instructions on how to give the Besadmin account proper permissions but when launching Blackberry Manager, I get the error message that the Mapi profile for Blackberry Manager failed to open.
I have the Mapi Client 1.2.1 installed and configured it for the Besadmin account but no luck.
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Thumbs Must Hurt
Posts: 57
Join Date: Dec 2005
Location: Toronto
Model: 7290
Carrier: Rogers
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03-22-2007, 01:41 PM
exact same issue here. Your BES will work fine. You can add and remove users. its just the mapi profile that it does not seems to behave. I;m still looking for any tips on that very issue
thank you
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New Member
Posts: 6
Join Date: Mar 2007
Model: 7100T
Carrier: T-Mobile
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03-22-2007, 01:55 PM
Have either of you tried to login as BESAdmin on your server and use the "Edit MAPI Profile" icon in the Blackberry program group?
Just curious because it sounds like the problem.
[edit]
Sounds like you probably did this already.
[/edit]
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New Member
Posts: 13
Join Date: Dec 2004
Location: Apopka, FL
Model: 8700c
Carrier: Cingular
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Successfull install 4.1.3 with Exchange 2007 -
03-29-2007, 09:01 PM
Recently transitioned from Exchange 2003 to Exchange 2007. I am utilizing BES 4.1.3 on a separate server.
I followed the work provided by Ashworth (thanks Ashworth!) to introduce BES 4.1.3 into the Exchange 2007 environment. Less than 2 hours later my Exchange 2007 and BES were working perfectly (minus 15 minutes for a reading error and downloading the wrong Exchange CDO file).
Listed are the exact steps I used to introduce my BES in the Exchange 2007 environment:
1) Verify that Exchange 2007 is operational in your environment without errors. Send internal and internet e-mails for verify e-mail flow
2) On the Exchange 2007 server, perform the "Exchange Management Shell" steps. I was using the Windows Powershell for about 15 minutes until I realized my mistake!
a) "add-exchangeadministrator BESAdmin -role ViewOnlyAdmin" (without the quotes)
b) "Get-mailboxserver <your server name> | add-adpermission –user BESAdmin -accessrights GenericRead, GenericWrite -extendedrights Send-As, Receive-As, ms-Exch-Store-Admin" (without the quotes)
c) I had to manually add the BESadmin service account to the Organization Container on the Exchange Administrators tab granting "Exchange View-Only Administrator"
d) Wait for about 15 minutes for the changes to take effect
3) On the BES server, Uninstall the Exchange 2003 System Manager and reboot the BES server
4) On the BES server, Download and install the Microsoft "Exchange" MAPI CDO (ExchangeMAPICDO.exe) from Microsoft. Don't use ExchangeCDO.exe which doesn't supply the required MAPI support.
5) On the BES server, Verify that MAPI is working correctly. Use the BES "Edit MAPI Profile" and verify that the name is resolving correctly. Do this by re-entering the service account name and click "Check name"
6) Reboot the BES server and note the time (example, 10:43)
7) Wait for the BES server to settle and then send a couple of test e-mails from an Outlook client to a handheld user. Check the handheld for the e-mail
8) Send from the handheld to an Outlook user
9) Open the BLACKBERRY_MAGT_01_<Date>_0001.txt log and scroll down to the time the BES server was restarted (10:43). Look for errors such as "MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed)". Steps 2c-2d above resolved this error for me
10) If you use Symantec Backup Exec 11d for data protection. Download BE11d version 7170 from Symantec (you will need a agreement serial number) which will backup the Exchange 2007 mailboxes. You will need to install the ExchangeMAPICDO.exe on the Exchange 2007 server as well. The MAPI install allows for mailbox backup versus information store backup's
I did not have to anything on the BES other than unstall the Exchange 2003 System Manager, reboot, install the Exchange MAPI CDO, and verified the MAPI client was working.
Thanks again to Ashworth and others for their great work!
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New Member
Posts: 1
Join Date: Apr 2007
Model: 8100r
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04-05-2007, 02:54 PM
I don't see anyone mentioning Calendaring - that's our sticking point. We can get mail, but Calendar access doesn't work. Are any of you using it?
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New Member
Posts: 13
Join Date: Dec 2004
Location: Apopka, FL
Model: 8700c
Carrier: Cingular
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04-06-2007, 12:06 PM
Quote:
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Originally Posted by kgouldsk
I don't see anyone mentioning Calendaring - that's our sticking point. We can get mail, but Calendar access doesn't work. Are any of you using it?
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(Outlook 2007 -> handheld or handheld -> Outlook 2007). No issues with wireless Calendar changes such as new events, deletions, or modifications. No issues when creating, deleting, or modifing recurring events. Also, no issues with invitees. Outlook Tasks and Notes are perfect over wireless.
Do you have any errors in the BES logs immediately after performing calendar changes?
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New Member
Posts: 1
Join Date: Apr 2007
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error message after giving rights to the Besdmin3 -
04-12-2007, 05:43 AM
WARNING: Appropriate ACE is already present on object "CN=DXB-CMS-01,CN=Servers,CN=Exchange Administrative Group
(FYDIBOHF23SPDLT),CN=Administrative Groups,CN=ALISLAMI,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=DIB,DC=AE " for
account "DIB\Besadmin3".
this is the error i am getting . any suggestion on this.
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New Member
Posts: 9
Join Date: Jul 2006
Model: 8700C
Carrier: Cingular
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04-20-2007, 04:42 PM
I'm stuck with the mapi error here.
This is a brand new install of exchange 2007 and bes 4.1.7
Running iemstest gives me the openmsgstore error. I've been on the phone 3 times with RIM and they are about to give up also.
Has anyone anything new on this issue?
Thanks in advance.
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New Member
Posts: 9
Join Date: Jul 2006
Model: 8700C
Carrier: Cingular
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04-21-2007, 06:47 AM
I finally got this working. After everything above, I created a public message store then rebooted. BES started working perfectly!
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New Member
Posts: 12
Join Date: Sep 2004
Model: 7230
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04-26-2007, 03:08 PM
Was there anything else that has to be done on the BES to tell it the mailbox is now on the new 2007 server?
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New Member
Posts: 1
Join Date: Apr 2007
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04-26-2007, 05:01 PM
If I uninstall "Exchange System Manager" on the BES 4.1.3 server and install Microsoft "Exchange MAPI CDO (ExchangeMAPICDO.exe)" instead, will BES 4.1.3 still work for Exchange 2003 users?
Last edited by VirtualBES : 04-26-2007 at 05:03 PM.
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New Member
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Join Date: May 2007
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05-01-2007, 12:17 PM
Quote:
Originally Posted by TimMeade
I finally got this working. After everything above, I created a public message store then rebooted. BES started working perfectly!
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Can you post instructions on how to do this?
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New Member
Posts: 6
Join Date: Mar 2007
Model: 7100T
Carrier: T-Mobile
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05-01-2007, 12:22 PM
I believe he means that he added public folders to a message store.
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New Member
Posts: 2
Join Date: Jan 2007
Model: 8703e
Carrier: Verizon
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05-02-2007, 01:00 PM
Anyone gone from Groupwise to Exchange 2007 with success? I am stuck with a MAPI error while trying to launch Blackberry Manager. RIM has basically said it is a Exchange installation issue as we didn't select support Exchange 2003 and earlier products.
Anyone know when BES for 2007 is supposed to be released?
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New Member
Posts: 6
Join Date: Mar 2007
Model: 7100T
Carrier: T-Mobile
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05-02-2007, 05:49 PM
The next service pack 4.1.4 is supposed to offer fully certified support. I don't think anyone knows are release date.
BlackBerry
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New Member
Posts: 5
Join Date: Jan 2007
Model: 8800
Carrier: HGC
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05-07-2007, 09:02 AM
Thanks!! My Exchange 2007 & BES 413 is working perfectly now!!
BES 4.1.3 hf2 + Exchange 2007 ... Just worked perfectly!!
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New Member
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Join Date: May 2007
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Exchange 2007 / BES 4.1.3 -
05-08-2007, 08:04 AM
This is how I resolved this issue,
Post our Installation of Exchange 2007 we had the one way Calendar sync issue using BES 4.0 ( although all the mailbox's where still on the Exchange 2000 Server )
I Installed the latest BB BES 4.1.3 with HF2
I couldnt get the MAPI to connect on the server,
I uninstalled the Exchange 2003 system manager and installed the new ExchangeMAPICDO.exe
Now here where things started getting better, when I was trying to check the MAPI connection, I kept entering the Exchange 2000 server where the BESAdmin mailbox was, but it didnt find it at all ( wouldnt underline the profile ) so I entered the new Exchange 2007 server name, fixed
OK, now I still only had one way Calendar sync, so I moved my mailbox to the Exchange 2007 server (from the Exchnage 2000 server ) , ALL FIXED
Thanks
Michael Hutchesson
The Cancer Council SA
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Knows Where the Search Button Is
Posts: 42
Join Date: Sep 2006
Location: Melbourne
Model: 8800
Carrier: Telstra
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05-09-2007, 02:16 AM
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Knows Where the Search Button Is
Posts: 44
Join Date: Jan 2006
Location: NY
Model: 8700
Carrier: cingular
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05-10-2007, 04:42 PM
Do I need to have a public folder database on the exchange 2007 server for bes to work? Tech support, I think was trying to blame my server install.
thanks
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New Member
Posts: 6
Join Date: Mar 2007
Model: 7100T
Carrier: T-Mobile
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05-10-2007, 05:11 PM
Quote:
Originally Posted by Eva
Do I need to have a public folder database on the exchange 2007 server for bes to work? Tech support, I think was trying to blame my server install.
thanks
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I believe based on TimMeade's post above that a Public Folder store is required for BES to function.
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New Member
Posts: 2
Join Date: May 2007
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openmsgstore issue -
05-14-2007, 07:01 AM
Help!! I have installed office 07 and now when I try to sync with my notebook I get the error "function openmsgstore failed" What do I need to do to get it up and running again? (all was good before the install!)
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