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Old 04-12-2005, 09:27 AM   #1 (permalink)
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Exclamation Pushing ALL Mail from BES to handheld

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Here's the issue.

A desktop tech was out upgrading about 10 handhelds to the 4.0 software.

He chose not to backup the user data, so once the wireless provisioning was complete, the user only had email on the handheld from the last 5 days (per the setting on the BES)

Obviously in the future all the techs will choose the backup option, if the user wants all of their e-mail - so that all of the mail will be on the device, but for the ones that only have the last week or so - is there a way I can push all the users mail from the exchange server onto the handheld wirelessly?

Will issuing a kill command resync ALL the mail from the database? Or just the last 5 days, etc.

Thanks.
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Last edited by exiled : 04-12-2005 at 09:37 AM.
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Old 04-12-2005, 09:38 AM   #2 (permalink)
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why not just set the pre-population settings to an absurd number and then reactivate?
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Old 04-12-2005, 09:40 AM   #3 (permalink)
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Quote:
Originally Posted by jibi
why not just set the pre-population settings to an absurd number and then reactivate?

The pre-population settings are a global change on the BES, not everyone want's all their mail on it, just some. There's no way to change the pre-population settings per user, is there?
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