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Old 04-12-2005, 10:35 AM   #1 (permalink)
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Exclamation Enterprise Activation frozen...

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I was upgrading a handheld and it locked in the middle of the activation...at 88% to be exact. I had to take the battery out and restart the blackberry to get it to come back up, however, now it seems to be stuck at 0% when the activation resumed. How do I kick it back off again? It doesn't seem like it is trying to activate at all anymore.

Thanks in advance!!!!
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Old 04-12-2005, 10:37 AM   #2 (permalink)
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it *should* have picked back up after the reboot (this is a common step for troubleshooting). just let it keep going from where its at now. if there is no change after a bit, cancel the activation, reset the password, and try it again.
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Old 04-12-2005, 10:39 AM   #3 (permalink)
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Quote:
Originally Posted by jibi
it *should* have picked back up after the reboot (this is a common step for troubleshooting). just let it keep going from where its at now. if there is no change after a bit, cancel the activation, reset the password, and try it again.
password is reset and i am restarting the activation. Hopefully this works.
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Old 04-12-2005, 10:42 AM   #4 (permalink)
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I've had that happen quite a few times.

Best I thing I've come up with (and I have posted this about 10x before ) is to disable email settings/filters, tasks, memos and address book, activate the device, then after it has been activated, re-enabled it all.
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Old 04-12-2005, 10:44 AM   #5 (permalink)
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Quote:
Originally Posted by bfrye
I've had that happen quite a few times.

Best I thing I've come up with (and I have posted this about 10x before ) is to disable email settings/filters, tasks, memos and address book, activate the device, then after it has been activated, re-enabled it all.
I think I have read you post about that before. Disabled them on the BES?
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Old 04-12-2005, 10:53 AM   #6 (permalink)
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yes. Goto user properties, then the last option, pim sync I think, Don't disable the first 3, but the last 5 options set to know while you activate. Then set to yes after the device is activated.
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