Originally Posted by SEP
Logs?....erm...were do i find logs? i haven't a BBIM folder either.
Have been 'given' this responibility so don't totally know how it all works but working with logs sounds like a key place to start. Docs are hard to find too.
You will find your logs in the following location, well it's where mine are anyway:
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs
on your BES itself. In that folder you will find a set of folders dated daily, inside each are the log files for the day in question.