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Old 02-28-2007, 02:54 PM   #1 (permalink)
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Default Policy Server Error

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When updating to, i was an idiot and tried to install over terminal services configured as a console session. Of course, as per the documentation, the install failed. However, when it rolled back, it uninstalled the entire BES installation.

This was mostly a good thing, as it fixed a host of issues I had previously (restarting services daily at midnight).

I now have a noiser problem. It seems that the handheld backup database packets are now orphaned and the BES Policy Service doesn't know what to do with the data. This is what the error looks like.

Source: BlackBerry Policy Service.
Event ID: 20000
Found a memory cached PackageDB 04A62F48 for hardwareId 84000d03 and flashSize 73728.

Anyone have any brilliant ideas on how to get rid of these cached PackageDB? Do I need to start hacking at the SQL tables?

Thanks much,
Robert Liebsch
Systems Psychologist, Network Sociologist, User Therapist.

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