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Old 03-01-2007, 05:56 PM   #1 (permalink)
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Default Can't add users after BESADMIN rights

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I had Microsoft work with me on a rights issue on Exchange 2003 Enterprise. In the process they've messed up my BESADMIN rights. I can see the Global List when I choose a user, but after I choose them it errors out with:
"Unable to Open Mailbox for User. The User's mailbox may have been deleted."

I checked and BESADMIN has Send As and Receive As rights on the entire Mailbox Store. What other rights do I need to change?

Also, I'm not able to restart the BES Alert service.
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Old 03-01-2007, 06:40 PM   #2 (permalink)
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Let me add to this.... I can add users that have previously been Blackberry users. If I try to add someone who has never been a blackberry user I get the error in previous post. Ideas?
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Old 03-01-2007, 08:00 PM   #3 (permalink)
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Okay, found the answer on my own. It's at the blackberry support site under KB04189

As for the Alert service. Looks like it hung when I tried to stop it so I'll restart the server to get it back.
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