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rpfeffer 04-18-2005 10:15 AM

BES 4.0 Hotfix 1 & 2 installation for Exchange...
We installed BES 4.0 with the file downloaded from blackberry's website, and only have the 3.6 installation CD. The Hotfix documentation says that it needs the original installation location, whether it be network or cd. Will this just reference the self extracting installation file we downloaded and installed 4.0 from, or will the hotfix installation cause an error since we don't have a 4.0 cd and only the self extracting *.exe? Thanks in advance.

rpfeffer 04-18-2005 10:19 AM

also, our version number for the Blackberry Server manager software is The hotfix docs say that it should be Is this going to be an issue?

Dahood 04-18-2005 11:57 AM

From my own experience with this, you need to have the original CD as the hotfix does not seem to be able to reference network or local drives other than the CD. It probably does this from the install log file, so you may be able to edit the file.

You should also be able to use the hotfixes on the version you have. If in doubt check with RIM

jibi 04-18-2005 12:45 PM

Just extract the 4.0 files to a drive/network and reference it during installation. It sees it just fine. I do not have a 4.0 CD and have gone through a few upgrades with HF1, HF2 and SP1 with no issues.

bbgirl 05-13-2005 12:32 PM

any big reason, why these hotfixes..are necessary..isn't there somewhere you can read what the hotfixes do?

corey@12mile 05-13-2005 12:48 PM

Pretty much in the same place you download the hotfix is the pdf's that go with them... not too hard to find...


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