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  (#1 (permalink)) Old
NJGAC Offline
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Join Date: Jan 2007
Model: Pearl
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Default Push out blackberry OS upgrades OTA through handheld manager? - 03-06-2007, 10:05 AM

I've been tinkering around on our BES server, and apparantly some of our users using an old OS on their 7100g phones cannot update the DST patch (we're having them update manually since we don't really have a BES admin...I'm just 'the blackberry guy' and I'm learning this bit by bit.

I've applied the DST update to about 5 phones OTA, and i'm still not sure if they went through sucessfully. But that's besides the point.

I was just wondering if it's possible to push out a new OS to some phones OTA.
   
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  (#2 (permalink)) Old
kpoland Offline
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Default 03-06-2007, 10:08 AM

Quote:
Originally Posted by NJGAC
I've been tinkering around on our BES server, and apparantly some of our users using an old OS on their 7100g phones cannot update the DST patch (we're having them update manually since we don't really have a BES admin...I'm just 'the blackberry guy' and I'm learning this bit by bit.

I've applied the DST update to about 5 phones OTA, and i'm still not sure if they went through sucessfully. But that's besides the point.

I was just wondering if it's possible to push out a new OS to some phones OTA.
Nope. You need to push the Handheld update to thier PC as some type of distribution. Then you can have a policy that requires them to upgrade when they plug in the devices. But you can't OTA it.


8330 4.5.0.77 OS - PIN: 303297df
BES Admin:
5x4.1.6 Exchange - 700 Users
"Sink or Swim" Educated
   
  (#3 (permalink)) Old
NJGAC Offline
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Default 03-06-2007, 10:14 AM

Thanks for the quick response. Too bad it's not eaiser....ugh.

Allright, I'll have to fudge around with these 90 users and get them up to date.
   
  (#4 (permalink)) Old
kpoland Offline
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Join Date: Feb 2006
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Default 03-06-2007, 10:22 AM

Quote:
Originally Posted by NJGAC
Thanks for the quick response. Too bad it's not eaiser....ugh.

Allright, I'll have to fudge around with these 90 users and get them up to date.
Yup. When we converted to Exchange 2003, I needed to upgrade about 400 devices from 3.x to 4.0.2. That was a blast!


8330 4.5.0.77 OS - PIN: 303297df
BES Admin:
5x4.1.6 Exchange - 700 Users
"Sink or Swim" Educated
   
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