What email address are you using when sending a message to SAMS club? Check, because you might be using the BIS one (if you have it setup)
![[email address]](http://www.blackberryforums.com/?emailimage=1137fbba94fc1ab5e366c991bf1ead1b)
or whatever they give you. I don't know what the xtension is. You want the option to say "sending from Desktop" if your Blackberry is a corporate one. Which I suppose it is cause you posted this in the BES admin corner.