03-28-2007, 10:30 AM
Join Date: Mar 2007
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| | Data Protection?
Not sure if this cover's the problem you guys have detailed, but I ran into a similar situation.
I installed RIM's recommended version of 6.5 on the server we're installing BES on. When I tried to run the client, the opening window would come up, but then go away and no program.
I tried several things, and no go. Decided it might be a problem with the 6.5 client (we run 7), and installed what all our users have on their system. Same problem.
So, I uninstalled everything on the system and deleted all of the BES and GroupWise folders. When I rebooted, a message came up that said there was a problem running grpwise.exe - interesting, since it was no longer installed or on the system. I suspect it was a "left over" alert from when I tried to run the program right before I uninstalled everything.
So, just to be safe, I rebooted again, and installed 6.5 with the mods RIM recommended. Same problem.
However, THIS time when I rebooted, I got a Microsoft Data Protection Manager message on grpwise.exe as an exception, and the client ran fine.
I believe that DPM is an add-on with R2, and I suspect this was the culprit.