Originally Posted by AlanM
Perform an Enterprise Activation (check settings on BES server to see how much it will pre-populate). I believe 4.0.5 maxes at prepopulating 200 messages. The device will retain the settings (phone logs, browser bookmarks, etc) from the activation.
As you'll see in my previous posts, already tried this, twice.
Hence the post asking for alternative methods since another user said it could be done by moving messages to a folder under inbox and moving them back.
Originally Posted by John Clark
It was my understanding that messages only pre-populate on the 'first' activation. After that they don't pre-populate. That's why the account needs to be removed and recreated in order to get (some of) the emails back.
I've transferred approx. 20-25 blackberries from T-Mobile to Verizon recently and did not have to recreate their BES accounts to get mail to populate the new BB. Just this one is being difficult.