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Old 04-17-2007, 09:09 PM   #21 (permalink)
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Just spoke with TMO Advanced Support, they're aware of the issues by now obviously. No ETR/ETA. This is affecting ALL blackberries, ALL providers.

He said that something is wrong with the data network. Which makes sense considering I can't even pull up a webpage on it.
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Old 04-17-2007, 09:12 PM   #22 (permalink)
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There is currently a RIM outage outage in North America. There is no current ETA on this.

RQST:3694337
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Old 04-17-2007, 09:16 PM   #23 (permalink)
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Quote:
Originally Posted by curriertech View Post
Cinguar here, same deal with the outage. I just spent an hour pulling my hair out trying to figure what was wrong with our BES.
Ugh! I did too! I should have checked BB Forums first!
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Old 04-17-2007, 09:21 PM   #24 (permalink)
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I just got off with Verizon, same info. I thought it was something wrong with my device being it's only a few days old.

Erik
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Old 04-17-2007, 09:23 PM   #25 (permalink)
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the update I just heard is that there are database connection issues preventing mailflow. no ETTR provided at this point
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Old 04-17-2007, 09:34 PM   #26 (permalink)
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Guys, NO Carriers will work if RIM is out. I did the work and informed you, so dont waste your time calling. Il post an update when its back up. Also, if you want, send me an email: [email address] and I can inform you when its back up and running.
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Old 04-17-2007, 10:37 PM   #27 (permalink)
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t-mobile gave me 100 free minutse for this =D
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Old 04-17-2007, 11:01 PM   #28 (permalink)
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Quote:
Originally Posted by amukhey View Post
There is currently a RIM outage outage in North America. There is no current ETA on this.

RQST:3694337
Party time for us admins, huh??
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Old 04-17-2007, 11:07 PM   #29 (permalink)
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I have exactly 10 "returned DELIVERED" 's in the last 30 minutes (out of ~1800 total). All devices in DC or NY area. Strange. Oh well, guess this is going to be a long night...
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Old 04-17-2007, 11:13 PM   #30 (permalink)
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Quote:
Originally Posted by TonyEye View Post
Party time for us admins, huh??
riiight I am getting mail through, but still no connection to internet, messenger, google maps and it won't reconcile my mailbox. Hurrry up RIM and fix this before my users notice! (sometimes its good to be gov)
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Old 04-17-2007, 11:18 PM   #31 (permalink)
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Quote:
Originally Posted by ladydi View Post
Hurrry up RIM and fix this before my users notice! (sometimes its good to be gov)
i got a call 15 minutes after it went down from the CEO in Norway travelling wanting to know why it wasn't working

Last edited by M|22 : 04-17-2007 at 11:20 PM.
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Old 04-17-2007, 11:26 PM   #32 (permalink)
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its only affecting north america not anywhere else , so if your CEO is in finland and not working its not related to this issue.
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Old 04-17-2007, 11:29 PM   #33 (permalink)
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Quote:
Originally Posted by gziz View Post
its only affecting north america not anywhere else , so if your CEO is in finland and not working its not related to this issue.
It is if his BES is in the US.
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Old 04-17-2007, 11:30 PM   #34 (permalink)
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Quote:
Originally Posted by gziz View Post
its only affecting north america not anywhere else , so if your CEO is in finland and not working its not related to this issue.
Unless he took the BES with him to Europe, he absolutley would be affected.
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Old 04-17-2007, 11:30 PM   #35 (permalink)
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hahaha thats aswesome, I feel your pain Ive been blasted with calls as well

I am on the phone waiting to hear from RIM, anyone heard anything of any sort of update yet?
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Old 04-17-2007, 11:31 PM   #36 (permalink)
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i dont think the BES is the issue because my pending count keeps going up i think its just the handhelds not connecting to rims network. my srp is connected fine just the handhelds not responding
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Old 04-17-2007, 11:32 PM   #37 (permalink)
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i disagree - if your BES is pointing to the north american relay you may have issues. We have a handful of vodafone australia users who i thought were up and running, but now are reporting they are not getting any messages. They are in Australia, but the BES is in USA.
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Old 04-17-2007, 11:32 PM   #38 (permalink)
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I spoke to them about 10 minutes ago and they told me NO ETA.

I'm going to bed.
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Old 04-17-2007, 11:32 PM   #39 (permalink)
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I managed to login to Cingular's BIS webfront. It let me send service books, but I haven't received them.
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Old 04-17-2007, 11:34 PM   #40 (permalink)
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The Carrier is out, International Roaming users are affected.
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