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Old 04-27-2005, 02:36 PM   #1 (permalink)
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Question Filter disappears

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I'm having a problem with a filter that keeps disappearing. I've tried creating the filter using both the BlackBerry Manager and from the handheld, and it works for a few days but then just goes away. It's not like it becomes disabled, the entire filter just disappears.

I'm running BES 4 for GroupWise with hot fix 1 and the handheld is a 7520.

Anyone else experienced this?
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Old 08-09-2005, 01:31 PM   #2 (permalink)
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Default Groupwise Filters Vanish!

Yes, my filters disappear also. Blackberry support said they were aware of this problem, and also said they were posting an SDR for this issue: SDR51950, but there’s no trace of it in the Technical Knowledge Center yet. In the mean time, they said to make the filters on the individual Handhelds. I haven't tested yet, but I'll give it a try.

Running BES v4.0.1.8 (various BB handhelds)
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