Originally Posted by be77yb7ack
I have a problem here at work: when users delete an e-mail from there blackberry it doesn't delete from the blackberry but does delete from lotus notes.
I can delete sent items and new unopened messages just not messages that I have opened.
We are on BES 4, at the moment we have 4 blackberryxxx8217;s effected and as it happens there are all BB Pearlsxxx8230;.
This is a known issue with BES 4 on Lotus Domino, and has been discussed in several threads here.
The issue was addressed by RIM in BES 4.1.3, HF1.
You should patch your BES to that level.
You will most likely need to wipe and reactivate the Pearls as well, after you patch the BES. Livelink - Redirection
Under Fixed Issues, you'll be concerned with SDR 118832.