05-02-2007, 09:36 PM
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I have an exchange server 2007 environment and i have just received my link to the new version of 4.1.3 bes software from RIM. This is my problem:
Even though i have followed the details from teh instalation guide with regards to the installation settings, I keep getting and error when add a new user to the BES it keeps initializing. I have done quite a bit of troubleshooting so far with my Roger's tech support, but we keep getting the issue of the user failing to be initialized. I have printed the output of the IEMStest log when verifying the permissions:
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Version 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BES ADM.
Opening message store for <USER> using /o=MSXdomain /ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=<USER> /o=MSXDomain /ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers
/cn=CSS-EXCH1/cn=Microsoft Private MDB.
<USER>'s Mailbox opened successfully.
Root Folder opened successfully.
Failed to create a folder in <USER>'s mailbox.
I figure if we can get this error fixed my problem will be resolved.