We are getting ready to go to Exchange 2007 SP1 next month. We currently have a stand alone BES 4.1.4 MR3 on a 2003 SP2 server in production connecting to a Exchange 2003 SP2 server. I am taking notes as I read this post, but my question is if everything goes well at the server after we move all the mailboxes to a new Exchange 2007 server uninstall esm from 2003, install the esm equivalent from 2007, and set the permissions, what will the clients see on their end? Will we have to enterprise activate all of the users again once the new 2007 Exchange server is in place? Will their email dissappear? I am assuming they won't be able to reply to any of their email that is on their device stamped with the old exchange server as the source? I know email on the Blackberry is just a mirror of what is in Outlook but just checking.

Thanks

The clients won't notice anything if the migration is done correctly. You should use the mailbox move wizard ... make sure permissions are properly set and you'll be fine.

It is worth noting that Exchange 2007 SP1 is not yet officially supported by RIM, however many people here have had great success (myself included) with it.

I have searched and read the full post and not sure were to go,

We have an current exchange 2003 server, current windows 2003 with BES installed (4.1.4.15), and we just added an exchange 2007 server (sp1). My device was working great on the 2003 exchange and BES, but last night as part of our testing we moved my mailbox to the new exchange 2007 server. (the bes server still has the exchange 2003 ESM on it). The BES mailbox is still on exchange 2003.

Now my device will not sync, will not activate wirelessly, it won't do anything. We have removed me from the BES, whiped the device and still will not activate wirelessly.

On the BES console I see my mailbox, and it lists the server as the new 2007 Exchange server.

I am going to try to ativate it with the cable and see if that makes a difference.

I thought I had the permissions set right on the Exchange 2007 server but I will try to check them as well.

When trying to wirelessly activate the device I get an error stating the server was not responding.

Any thoughts or help would be great, we have a small group that use BES, so if someone says, "just update the CDO/MAPI on the BES server and migrate your other users to 2007 and all will work" i might be able to try that.

Thanks
Dan

Just to confirm; if I'm doing a side-by-side upgrade of my Exchange servers from 2003 to 2007, I can have the servers running in parallel but Blackberry users can only be on 2003 OR 2007 but not both, right?

Will have to modify my migration plan a bit to accomodate the BB users and testing...

I would try running the handheld cleanup tool on your BES first before you do anything else. It located in the tools folder.

They can be on both but you must be careful when it comes to what version of mapi and cdo is on the BES and Exchange boxes to avoid calendar issues. You would want them to be consistent.

Now that 4.1.5 officially supports x64, I was wondering if its ok to have Exchange 2007 SP1 and BES 4.1.5 on the same server. I already have BES installed on a 32-bit server but would much rather have it running off the same Exchange Server.

Would appreciate if someone could whip up a quick tutorial or link to it.

BES + Exchange on the same server = not supported

BPS + Exchange on the same server = supported

Hi,

I did all the steps as written but am getting an error back with:

MAPIMailbox::CreateSearchFolder - Open Entry (0x80070005) failed
RPC command failed - no connection to BES Agent

for a user on the Exchange 2007 server.

I've run through the permissions settings a hundred times and cannot see what the error might be...

Help if possible?

Thanks.

I was having this issue as well but this step:

BlackBerry Search Results

seemed to work:

Resolve the MAPI profile for the BESAdmin mailbox on the Microsoft Exchange Server 2007 by going to Start > Programs > BlackBerry Enterprise Server > Edit the MAPI.

For some reason, the following step didn't take the first time around and after referring to:

I reapplied the command:

and things started to work.

Deleted

Gary,
Awesome post on the installation instructions. I have a questions concerning our migration and am having a hard time finding quite what I'm looking for. So we had BES 4.0.3 with Exch 2000 and just upgraded to Exch 2007. Is my BES compatible?