05-14-2007, 09:36 AM
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| | Using BES with multiple exchange orgs
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Sorry if this is a basic question, I'll admit to being a newbie to BES.
Is it possible to use a single BES for Exchange license & server to access multiple Exchange orgs?
I think the problem I am having is that I can't find a way to point users in BES to a particular MAPI profile for the service to use. It seems to only use the MAPI profile for the user of the service that is running BES - not the profile that it asks you to create with each new user of the BES manager. I can successfully add users from other Exchange Orgs by signing in to BES manager with a user from that trusted domain, build a MAPI profile that points to the correct Exchange server and so on. But they never can activate - the BES server never seems to pick up the email that gets dropped in the users Inbox using remote activation.
I also receive these messages from BES in the event log:
Event ID 45058: DBNS component not installed
Event ID 20154: User <Username here> not started
Where <Username here> = the full name of the user from the trusted domain that I am trying to add.
To be clear, users from the same domain as the service's MAPI profile activate fine.
Is there a trick I can use to tell the service to use a different MAPI profile per user or group of users?
TIA for the help!