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Old 05-14-2007, 09:36 AM   #1 (permalink)
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Default Using BES with multiple exchange orgs

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Sorry if this is a basic question, I'll admit to being a newbie to BES.

Is it possible to use a single BES for Exchange license & server to access multiple Exchange orgs?

I think the problem I am having is that I can't find a way to point users in BES to a particular MAPI profile for the service to use. It seems to only use the MAPI profile for the user of the service that is running BES - not the profile that it asks you to create with each new user of the BES manager. I can successfully add users from other Exchange Orgs by signing in to BES manager with a user from that trusted domain, build a MAPI profile that points to the correct Exchange server and so on. But they never can activate - the BES server never seems to pick up the email that gets dropped in the users Inbox using remote activation.

I also receive these messages from BES in the event log:

Event ID 45058: DBNS component not installed

Event ID 20154: User <Username here> not started

Where <Username here> = the full name of the user from the trusted domain that I am trying to add.

To be clear, users from the same domain as the service's MAPI profile activate fine.

Is there a trick I can use to tell the service to use a different MAPI profile per user or group of users?

TIA for the help!
Old 05-14-2007, 10:31 AM   #2 (permalink)
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BES for Exchange only supports one Exchange organization.

This error message - "Event ID 45058: DBNS component not installed" is benign. The Database Notification System is an optional component to improve performance.
Old 07-12-2007, 03:52 PM   #3 (permalink)
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So it's benign, good to know. Is it possible to prevent it from showing up in the event logs? Just trying to remove clutter.
Old 07-13-2007, 12:39 AM   #4 (permalink)
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Yes, install the DBNS.
Old 07-13-2007, 07:42 AM   #5 (permalink)
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You can access other organisations if you set up trust relationships, but to be fair I'd stay away from that and RIM won't touch it.


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