05-16-2007, 12:47 PM
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| | Strange Cal Sync Issue
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We are having an issue with one of our BES users performing wireless calendar sync's.
The users default Calendar folder in Outlook was somehow renamed as "Calendar1" and wireless calendar sync wasn't working at all.
We reset the Calendar folder back to default using the outlook switch /resetfolders. After the naming reset, it will now download the cal information upon wireless ea and if I reset the Desktop [Sync] service book, however it'll only sync one way from Outlook to Bberry.
I've already tried reloading and deleting the user from BES and wiping his handheld.
Is there a place where the default calendar folder is stored per user?
I'm stumped. The user is temporarily using cable sync. I'm going to reenable and look through the logs.
Any help is appreciated.
BES 4.1.3, 154 users
Exchange 2003, SP2
Cdo and Mapi match on both boxes
Permissions look fine, no other users having issues
Users Blackberry: Cingular 8800