Originally Posted by penguin3107
Well... I guess it's progress... but not exactly working just yet.
Installed the 4.2.2 DM and took the device.xml and vendor.xml files and overwrite the server copies of those files.
Re-indexed using 'loader.exe /index' just for giggles.
The device configuration status on the 8830 now changed from 'Up to Date' to 'Downgrade Required'. Downgrade? Never saw that one before... and it has me slightly nervous.
How can a downgrade be required on an application that doesn't exist on the device yet?
Should I restart the entire BES at this point?
I'm just going to let it sit and see if it clears itself up
I'm having the same issue right now. I assigned a brand new software config to a device that never had the app before. Initially, it showed "Up to Date" yet the app did not exist on the device. This had been going on for days and I finally called RIM. they suggested to reboot the BES and if that didnt fix it, do wipe the handheld and reinstall the OS. So, I rebooted the BES on Friday and come Monday, still no app. I wiped the handheld and upgraded the OS. I assigned the software config again and how it shows "Downgrade Required". This is an 8700c running 4.2.1
I then assigned the software config to another handheld which never had the app, and the status immediately showed as "Up to Date". I'm checking the POLC logs and I dont even see the BES queuing this software for delivery.
I've read, and re-read all of the threads on pushing apps and I cant seem to find a culprit. HELP!!!