Originally Posted by geast
Yeah, I see lots of pendings sitting on my BES so I know that it is already gone from Exchange to the BES, and that is where the holdup seems to be.
Working with the RIM networking and server groups, we have excluded the following.
and all carriers EXCEPT Cingular.
Mail flow is fine from Desktop to exchange to BES to RIM and then it hangs at Cingular
From handheld to Cingular it hangs, then it's fine to RIM to BES to Exchange to deskop.
I did this test yesterday....
PIN message from handheld on t-mobile to to rim to Cingular (HANG) to handheld on Cingular
PIN message from handheld on Cingular to Cingular (HANG) to rim to handheld on Verizon
I would bet my hands that it is a 100% Cingular issue.
What would be an added bonus is it t-support would stop this useless "recreate your mapi connections" and "restart the server" and restart the services" and the upgrade to this version or that version
They are acting like they did when they had the outage a few weeks back.
They need to communicate better with thier frontline troops at t-support.