Originally Posted by x14
In IT Policy goto "PIM Sync Policy Group" and set "Disable PIN Message Wireless Sync" to False.
That doesn't work for BB Messenger conversations. We have that enabled already, and have been logging direct PIN messages for quite some time.
My problem is that this option does not record conversations when the users are chatting via BB Messenger. You'd think it would work... but it actually doesn't.
Surprisingly, the PIN log does record the "handshaking" process when one users adds another user to the BB Messenger contacts. It just doesn't record the actual chat session.