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Old 05-04-2005, 04:49 PM   #1 (permalink)
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Question BES for Groupwise Question

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Hello,

When installing the BES for GW, the documentation states to enter the PRIMARY domain path in the testapp.ini in order to create the trusted app key.

My question is, can I feed it the SECONDARY domain path?

My Groupwise Setup.
-Primary (which I control. No users other than an admin account. Admins from other secondaries do not have full rights to Primary.)
-Secondary1 (my 10000 users)
-Secondary2 (my 5000 users)
-Secondary3 (other institution which I do not have rights to)
-Secondary4 (other institution which I do not have rights to)

I want to have control over my secondary and I want the admins from our affiliated institutions to be able to install their own BES without affecting our trusted app key.

I'm having a little trouble getting my mind around how this should be configured. Any assistance would be appreciated.

John Roe

PS I'm waiting for my TSupport purchase to go thru so I can contact RIM directly. Until then I just have you guys
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Old 05-04-2005, 10:02 PM   #2 (permalink)
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I'm not sure about GW too much, but you have Tx0 support included with your purchase of BES. Give RIM a call.
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Old 05-05-2005, 08:42 AM   #3 (permalink)
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Oh believe me I have...

I think the biggest problem with calls of this nature is RIM doesn't really test a large amount of users like we will see, and with the amount of traffic. We see about 3,000 emails daily through about 80 users right now. RIM might put 10, 20, 25, maybe more users, and through some scripts to mass generate email, but it still doesn't have the same effect as real-world operation.
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Old 05-05-2005, 11:17 AM   #4 (permalink)
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Got my Tsupport# and spoke with vendor this morning so I thought I would share.

The trusted app has to point to the Primary domain. So in my situation where we have affiliated institutions which I do not control under our primary, they should skip the creation of the trusted app piece and use the one already in place. We will just have to be careful and coordinate with them whenver they get around to installing their BES so that they don't overwrite the trusted app key which will break our system.

JOHN
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Old 05-05-2005, 10:05 PM   #5 (permalink)
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What you've been told is essentially correct, with one consideration... Once the Trusted App key is generated, it's shared across the entire GroupWise system - all secondary domains and post offices within both the primary and secondary domains will use the same trusted app key. You don't need to regenerate it for secondary BES domains, but can simply provide the existing .INI file to the secondary systems... I think this is basically what you've been told, but just wanted to make it clear.

Further, you don't even need to have file-level access to the primary domain from the BES... In my case I installed BES on a system without the NetWare Client, so I simply ran the trusted app executable on a system that did have the NetWare Client, and then copied the .INI file back to the BES server to continue the install.

Since the trusted app key configuration is a separate step, it should be fairly easy to simply send the other sites the .INI file and tell them to ignore the instructions on trusted app key generation.

In fact, there's even a way to share the same trusted key across multiple externally-connected GroupWise systems, so that you could conceivably use the same BES not only across multiple domains, but across multiple systems.
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Old 10-13-2005, 10:55 AM   #6 (permalink)
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The trusted app key is created by connecting to the primary domain. It is then replicated to the entire system as long as your GroupWise system is working properly.

After that, BES makes a connection to the post office for the user sync. So, that initial setup/connection to the primary domain only needs to happen once and is not a continual process.

You only need one trusted app key in the GroupWise system for BES. You don't need to have each site create a new trusted app key for each BES that is installled into the GroupWise system.

Also, if you are using BES 4.0 sp1 or higher, the trusted app key is generated within a GUI and can be copied out and added when configuring other BES sites. We are in the process of doing a similar rollout.
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