I'm having an issue with certain Blackberrys not activation on my BES. I've run down the list from RIM located at BlackBerry Search Results
and everything on there so far has not helped. I saw in "Problem 7" that there are BB Config Database Cleanup Agents... I'm not sure how to run these on the SQL database. Could someone be so kind as to let me know? Thank you.
The ServerConfigHistory table may contain incomplete tasks for the BlackBerry device user. This may prevent enterprise activation from being completed. This only occurs if the BlackBerry device user has already been added to the BlackBerry Enterprise Server.
Troubleshooting: Manually run the BlackBerry Configuration Database cleanup agents on the Microsoft SQL Server to clear the incomplete tasks, then begin the enterprise activation process again.