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Old 05-29-2007, 04:31 PM   #1 (permalink)
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Default Cannot open attachments on 8700g

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I've currently been promoted to be in charge of my company's blackberry servers.. I can't open any attachments on the individuals blackberry's
Please help and tell me what is need to configure this work.. I have a blackberry enterprize server installed.
if possible a step by step instruction on how to..

Last edited by shawnvictor : 05-29-2007 at 05:24 PM.
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Old 05-30-2007, 04:21 PM   #2 (permalink)
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hi

Can you provide us more details - as follows:

1) What mail system are you running Exchange/Notes/GW
2) What version mail server
3) What version BES server
4) Is the problem affecting only one BES server or multiple BES servers?
5) What types of file attachments dont work - all types or just say doc files..
6) are other non 8700g devices affected..

thanks
bb
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