05-06-2005, 05:36 PM
Talking BlackBerry Encyclopedia
Join Date: Dec 2004
Location: Washington State
Post Thanks: 2
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Is the user trying to synch their address's via the Desktop Manager? If so, then that takes away the option to synch wirelessly on the BB.
You also have to initiate a synch from the LN client so that it sends the address book to the server and then once that DB is populated on the server then the user should be able to view that option.