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Old 06-05-2007, 08:25 PM   #1 (permalink)
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I installed BES express for exchange 2007. When I assign device to user. There is a error message(attachment). It seems I should wait several minutes for a newly added user. But I add the user two days ago. It must something wrong. What else should I do. Thanks.
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Last edited by iamsyu : 06-05-2007 at 08:27 PM.
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Old 06-22-2007, 11:23 AM   #2 (permalink)
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The error says that the user is not on an agent yet. If this is a new install i will bet it is a permissions related error. I would check the app log to see if the message agent is starting up or if it is failing with an MAPI error code. I will guess 8004011d or 80040111.

A switch service account should fix it, but make sure the permissions are set correctly.
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