BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-07-2007, 08:23 PM   #1 (permalink)
New Member
 
Join Date: Jun 2007
Model: 7100
PIN: N/A
Carrier: blackberry
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Error while adding new user

Please Login to Remove!

I have receive error message
"The function is unavailable because the Mailstore Adaptor DLL has fail to initialize"
when i click on add user.

do you guys have any idea whats goin wrong?

thx a lot.
Offline  
Old 06-07-2007, 09:20 PM   #2 (permalink)
CrackBerry Addict
 
T-Roy's Avatar
 
Join Date: Jan 2005
Model: 8800
Carrier: Darth Vader
Posts: 704
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When adding the user the global address list needs to initialize. There maybe an issue with the mapi profile.

you can go into the registry to:
hkcu/software/microsoft/windows nt/current version/windows messaging subsystem/profiles and delete the BlackBerryManager profile.
***always backup the registry before making changes

when you reopen the manager it should prompt for a new profile, make sure you hit checkname to ensure it resolves correctly then try again.
Offline  
Old 06-12-2007, 06:03 AM   #3 (permalink)
New Member
 
audiobloke's Avatar
 
Join Date: Jun 2007
Model: 8700g
PIN: N/A
Carrier: Jersey Telecom
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Mailstore Adaptor dll error

I received the Mailstore Adaptor DLL initialisation error too when trying to add a new user in BlackBerry Manager 4.1. My resolution to this was to re-install Lotus Notes. Works fine now.
Offline  
Old 06-12-2007, 06:21 AM   #4 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,632
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you using Lotus Domino or Microsoft Exchange?

Hopefully one of those links helps.
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.