BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-11-2007, 02:57 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
naviwilliams's Avatar
 
Join Date: Jun 2006
Model: 9900
Carrier: AT&T
Posts: 343
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question BES / BlackBerry / Outlook & sync wirelessly...

Please Login to Remove!

Does anyone know how long it takes for BES to sync changes from Outlook to a BlackBerry?

Also, when on BES do I change this setting? At present, it looks like emails marked as read, calendar updates and address book changes take about 3-5 minutes to change on the device...

Partners are asking for this to be quicker (not sure why!). Nonetheless, am looking forward to answer. Thanks in advance
__________________

Last edited by naviwilliams : 06-11-2007 at 03:00 PM.
Offline  
Old 06-11-2007, 04:52 PM   #2 (permalink)
CrackBerry Addict
 
Join Date: Oct 2006
Location: Fairfield, CT
Model: 9930
OS: 7.1.0.755
Carrier: VZW
Posts: 618
Post Thanks: 0
Thanked 3 Times in 3 Posts
Default

Quote:
Originally Posted by navilyn View Post
Does anyone know how long it takes for BES to sync changes from Outlook to a BlackBerry?

Also, when on BES do I change this setting? At present, it looks like emails marked as read, calendar updates and address book changes take about 3-5 minutes to change on the device...

Partners are asking for this to be quicker (not sure why!). Nonetheless, am looking forward to answer. Thanks in advance
Don't let them sit in front of their PC's and time it

You can speed up the process (slightly) by doing a 'Reconcile Now' on the handheld and then hitting send/receive in Outlook, but when you're sitting there waiting for it to happen, it always takes forever... Just like an enterprise activation. What's that old saying? A watched pot never boils? This holds true in the world of BB's as well.

I've asked TSupport if there is a way to increase the frequency of wireless reconciliation, but they say that it can not be changed. I'm not 100% sure that I believe that, but that's their story, and I think they're sticking with it.
__________________
BB devices I've owned: 957 : 7750 : 7250 : 8703e : 8830 : 9530 : 9630 : 9650 : 9930 : 64GB PB

BES 5.0.4 ~ BES 10.1
Offline  
Old 06-11-2007, 05:15 PM   #3 (permalink)
CrackBerry Addict
 
ladydi's Avatar
 
Join Date: Jun 2005
Location: Washington
Model: 8800
Carrier: T-mobile
Posts: 848
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Its fairly instantaneous for me and my users. It is all going to depend on stuff like possible: network congestion, exchange server congestion and BB server congestion. And really, when you think about the technology involved for it to work at all, they should be quiet and be grateful that it works as well as it does and that they don't have win mobile devices. \rant off.

You could see some improvement if they don't use cached exchange mode.
__________________
~Di~
Windows 2003
Exchange 2003
BES 4.1
Offline  
Old 06-11-2007, 10:33 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
fiffer's Avatar
 
Join Date: Feb 2007
Location: fremont
Model: 8800
Carrier: Cingular
Posts: 297
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mine syncs with in 30 seconds.
__________________
Using a BlackBerry 8800 with http://www.TheMessagecenter.com as my BES.
Offline  
Old 06-12-2007, 04:39 AM   #5 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8707v
PIN: N/A
Carrier: vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Reconcile

This maybe a stupid ques, but when I have my 8707v setup for reconcile with Outlook, if the keep mail for settings are say set for 15 days, does that mean that in 15 days, the mails will be cleaned from the handheld and also from my outlook.

Therefore, the option needed is forever, to stop mail being wiped from Outlook.

Or have I got this wrong
Offline  
Old 06-12-2007, 05:34 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2005
Location: Sheffield
Model: 8100v
Carrier: Vodafone
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it means for the device only. When the time limit is reached the messages will drop off the blackberry device but remain in outlook.
Offline  
Old 06-12-2007, 08:23 AM   #7 (permalink)
New Member
 
Join Date: Jun 2007
Model: 8707v
PIN: N/A
Carrier: vodafone
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.