BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-11-2007, 09:23 PM   #1 (permalink)
New Member
 
Join Date: Nov 2005
Model: 8800
Carrier: telstra
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default cdo.dll Problems

Please Login to Remove!

Hi Guys

Could anyone shed some light on the issues im having below
The happends when calander entry is made on a blackberry device
Its afecting all users on the BEs

i have tried diferrent version of cdo.dll and reinstalling everything

we are running exchange 2007 and 2003

next option will be format the server and start again but would like to avoid

bes is 4.1.3 devices range from 7130 to 8800

Thanks Yann


[40000] (06/12 12:14:27.048):{0x1A44} {Test@user.com} Retrying (3) CDO helper 04b93f00 call in RunCalHelper
[40000] (06/12 12:14:27.048):{0x1A44} CDO helper 04b93f00 is not in memory
[40000] (06/12 12:14:27.048):{0x1A44} Starting new CDO helper 04b93f00
[40574] (06/12 12:14:27.152):{0x404} CDO helper 04b93f00 started
[30001] (06/12 12:14:27.395):{0x404} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (06/12 12:14:27.395):{0x404} Server = mailserver, Mailbox = /o=IENET/ou=company1/cn=company3/cn=company/cn=Users/cn=ITS/cn=testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (06/12 12:14:27.395):{0x404} {testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (06/12 12:14:27.395):{0x404} CDO initializing failure in CDO helper 04b93f00 (1)
[30001] (06/12 12:14:28.206):{0x404} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (06/12 12:14:28.206):{0x404} Server = mailserver, Mailbox = /o=IENET/ou=company2/cn=company3/cn=company/cn=Users/cn=ITS/cn=testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (06/12 12:14:28.206):{0x404} {testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (06/12 12:14:28.206):{0x404} CDO initializing failure in CDO helper 04b93f00 (2)
[30001] (06/12 12:14:29.028):{0x404} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (06/12 12:14:29.028):{0x404} Server = mailserver, Mailbox = /o=IENET/ou=company2/cn=company3/cn=company/cn=Users/cn=ITS/cn=testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (06/12 12:14:29.028):{0x404} {testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (06/12 12:14:29.028):{0x404} CDO initializing failure in CDO helper 04b93f00 (3)
[30247] (06/12 12:14:29.040):{0x1930} Server stats - Msgs: Forwarded 1960, Sent 49, Pending 9, Expired 0, Filtered 45
[30001] (06/12 12:14:29.770):{0x404} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (06/12 12:14:29.770):{0x404} Server = mailserver, Mailbox = /o=IENET/ou=company2/cn=company3/cn=company/cn=Users/cn=ITS/cn=testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (06/12 12:14:29.770):{0x404} {testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (06/12 12:14:29.770):{0x404} CDO initializing failure in CDO helper 04b93f00 (4)
[30001] (06/12 12:14:30.580):{0x404} CDOCalendar::Initialize - Code = 80040705, WCode = 0505, Code meaning = IDispatch error #1285,
[30002] (06/12 12:14:30.580):{0x404} Server = mailserver, Mailbox = /o=IENET/ou=company2/cn=company3/cn=company/cn=Users/cn=ITS/cn=testuser Description = The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEPROVIDER(8004011D)]]
[30180] (06/12 12:14:30.580):{0x404} {testuser} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (06/12 12:14:30.580):{0x404} CDO initializing failure in CDO helper 04b93f00 (5)
[40580] (06/12 12:14:31.310):{0x404} CDO helper 04b93f00 closing after CDO initialize failure
[40000] (06/12 12:14:31.391):{0x404} CalHelper failed 04b93f00, ErrorCode = -11, Thread activity was Checking CDO object list
[40000] (06/12 12:14:31.414):{0x1A44} {Test@user.com} CDO helper 04b93f00 returned error 'CAL_CDO_INIT_FAILED' failed for LongTermEntryId=0 in LaunchCalHelper(1)
[40577] (06/12 12:14:31.634):{0x404} CDO helper 04b93f00 stopped
[40000] (06/12 12:14:31.646):{0x1A44} {Test@user.com} Unable to launch CDO helper in SynchronizeHelper
[40000] (06/12 12:14:31.646):{0x1A44} {Test@user.com} Unable to process message with LongTermEntryId=0 in SynchronizeHelper
[20216] (06/12 12:14:31.657):{0x1A44} {Test@user.com} Synchronize() failed: ERR_FAIL, Tag=3529
[40000] (06/12 12:14:31.657):{0x1A44} {Test@user.com}-HandleAppointmentToSynchronize-Exit-rc=Error
[40279] (06/12 12:14:31.657):{0x1A44} {Test@user.com} SubmitToRelaySendQ, Tag=3529
[40000] (06/12 12:14:31.657):{0x193C} [BIPP] Send status DATA_ACCEPTED, Tag=3529
[40724] (06/12 12:14:31.657):{0x1A44} {Test@user.com} Get record key for this MAPI object, EntryId=2554
[40435] (06/12 12:14:31.657):{0x1A44} {Test@user.com} Queuing new mail through notification. EntryId=2554. Msgs Pending 0
[30085] (06/12 12:14:31.669):{0x1A34} {Test@user.com} New mail has arrived, EntryId=2554
[40287] (06/12 12:14:31.704):{0x1A34} {Test@user.com} Queuing message, RefId=-589719130, EntryId=2554, Posted=06/12 12:13:04, Delivered=06/12 12:13:07
[30066] (06/12 12:14:31.704):{0x1A34} Total Msgs Pending 13
Offline  
Old 06-11-2007, 09:55 PM   #2 (permalink)
BlackBerry Genius
 
hdawg's Avatar
 
Join Date: Aug 2006
Model: hdawg
PIN: port3101.org
Carrier: hdawg
Posts: 6,631
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I haven't used Exchange 2007 & Exchange 2003 together with BES yet. ... I would start here and make sure everything is in order with all of these references:

Exchange 2007 BES Install Guide - 100% Fully Functional

Download and install the MAPI and CDO Clients that are missing when updating to Microsoft Exchange 2007

Permissions required for Microsoft Exchange 2007

BlackBerry Enterprise Server support for Microsoft Exchange 2007

I hope some of this helps; please post back either way.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.