Originally Posted by jb6000
Hmmmm... had a similar issue with one of my users yesterday.
Turns out not to be BES but having to update the Verizon device *228 option 2.
Once that was done, his email came pouring in.
Worth a try... maybe?
Gave it a try, no go. Did it take awhile for the email to pour in? I have also resent the service book. No dice either.
Thanks for you help though. Does anyone know of this problem???